File viewing compatibility

ChiraBeats · 2017-03-05 22:54:12

I'm working on my file viewing compatibility at the moment, and I need to know if there is anyone on any device anywhere (especially desktops) that can't view files right now. Some reported not being able to view files about a week ago now and they've never responded to any requests for information so I'm taking more of a general approach now to try and track down any bugs left.

T145 · 2017-03-06 12:58:40

Depends on what you mean by unable to view a file. As in it doesn't play, or the player doesn't load?

RodrigoMDZ · 2017-03-06 13:52:13

Well, for me they don't really work. I usually pause them till they're buffered. In this case the files never resume playing, they restart the buffering or they do nothing at all. If I let them play without a pause the buffering is quite slow even thou my connection speed is not bad (not the best either, but doesn't justify the choppy playback). That was last week, haven't tried viewing files since friday.

ChiraBeats · 2017-03-06 15:17:21

T145 wrote:

Depends on what you mean by unable to view a file. As in it doesn't play, or the player doesn't load?

Doesn't load.

RodrigoMDZ wrote:

Well, for me they don't really work. I usually pause them till they're buffered. In this case the files never resume playing, they restart the buffering or they do nothing at all. If I let them play without a pause the buffering is quite slow even thou my connection speed is not bad (not the best either, but doesn't justify the choppy playback). That was last week, haven't tried viewing files since friday.

Made some adjustments, can't say they'll help with speed but it should hopefully improve compatibility and maybe fix it not resuming after buffering.

RodrigoMDZ · 2017-03-07 13:08:21

Well, actually it improved the choppy playback. The resuming not so much, still gets stuck, thou I can usually get it to work if i click in the progress bar, but it takes a minute or so before starting. But it's something so it's cool.

hartspot17 · 2017-03-12 00:56:06

Mine pops up with "there is an error". I have an Android pad

ChiraBeats · 2017-03-12 01:08:00

could I get a screenshot? Where are you seeing "there is an error"? Which file? Where's this error located on the page itself? What browser are you using?

Wh3r3sth3l0ve · 2017-03-13 14:24:25

As for me I can only view the pictures but I cant view any videos or listen to audio files on my Windows 10 mobile. In the videos it says "error decoding file"

ChiraBeats · 2017-03-13 14:51:03

that's going to be a tough one, I don't have any access to any W10 mobile phones. Are you using Edge?

hartspot17 · 2017-03-14 19:53:33

Sorry Chira
Every file states "error in loading". Currently using VLC for playback.

ChiraBeats · 2017-03-14 20:23:03

Guys I'm trying to work on this but you have to give me more than "there was an error." I need to know how I can reproduce it myself so that I can figure out how to fix it. I need to know what browser, what OS, and what version of both at a minimum.

Stethmeplease · 2017-03-15 01:56:23

I am currently running on a windows 10 desktop and i can not view video files, audio files and pictures i can view fine i just cant view video files.
when i try to watch a video file it says "Error loading this resource"
I'm using Edge if that helps

Last edited by Stethmeplease (2017-03-15 01:56:58)

ChiraBeats · 2017-03-15 02:13:01

Stethmeplease wrote:

I am currently running on a windows 10 desktop and i can not view video files, audio files and pictures i can view fine i just cant view video files.
when i try to watch a video file it says "Error loading this resource"
I'm using Edge if that helps

You are a beautiful person.

I'm on it.

Syoubat · 2017-03-15 02:36:15

i have the same problem as stethmeplease except I'm using Edge on my Xbox one as my laptop is broken

Wh3r3sth3l0ve · 2017-03-15 09:48:54

ChiraBeats wrote:

that's going to be a tough one, I don't have any access to any W10 mobile phones. Are you using Edge?

Yes I'm using edge. If this is the problem I will look for another browser but this one is pretty good for wp10

Last edited by Wh3r3sth3l0ve (2017-03-15 09:49:17)

ChiraBeats · 2017-03-15 14:00:05

Wh3r3sth3l0ve wrote:

ChiraBeats wrote:
that's going to be a tough one, I don't have any access to any W10 mobile phones. Are you using Edge?
Yes I'm using edge. If this is the problem I will look for another browser but this one is pretty good for wp10

Don't worry, you're totally fine! The problem is all mine, it's my job to make my site support the browsers, it's not the users job to be finding a browser that supports my site.

ChiraBeats · 2017-03-15 22:34:03

Huh. That was an interesting little trip.

Long story short, I have some code that's intended to make allowances for browsers that behave sorta unexpectedly. When I made this, I accidentally typo'd the bit of code that applied to browsers that behave as you would expect. Turns out Edge is one of those.

Fixed the typo and everything looks good, could some of you confirm this?

Stethmeplease · 2017-03-15 23:07:42

ChiraBeats wrote:

Huh. That was an interesting little trip.
Long story short, I have some code that's intended to make allowances for browsers that behave sorta unexpectedly. When I made this, I accidentally typo'd the bit of code that applied to browsers that behave as you would expect. Turns out Edge is one of those.
Fixed the typo and everything looks good, could some of you confirm this?

It works! thank you

Syoubat · 2017-03-15 23:34:34

i can view picture files but cant hear audio only. it just shows all zeros for the times

ChiraBeats · 2017-03-15 23:42:11

is that still on edge on your xbox one? I don't have any access to an xbox one, but I made a total shot in the dark anyway. Give it a try now.

Last edited by ChiraBeats (2017-03-15 23:42:52)

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#1 2017-03-05 22:54:12

File viewing compatibility

#2 2017-03-06 12:58:40

Re: File viewing compatibility

#3 2017-03-06 13:52:13

Re: File viewing compatibility

#4 2017-03-06 15:17:21

Re: File viewing compatibility

#5 2017-03-07 13:08:21

Re: File viewing compatibility

#6 2017-03-12 00:56:06

Re: File viewing compatibility

#7 2017-03-12 01:08:00

Re: File viewing compatibility

#8 2017-03-13 14:24:25

Re: File viewing compatibility

#9 2017-03-13 14:51:03

Re: File viewing compatibility

#10 2017-03-14 19:53:33

Re: File viewing compatibility

#11 2017-03-14 20:23:03

Re: File viewing compatibility

#12 2017-03-15 01:56:23

Re: File viewing compatibility

#13 2017-03-15 02:13:01

Re: File viewing compatibility

#14 2017-03-15 02:36:15

Re: File viewing compatibility

#15 2017-03-15 09:48:54

Re: File viewing compatibility

#16 2017-03-15 14:00:05

Re: File viewing compatibility

#17 2017-03-15 22:34:03

Re: File viewing compatibility

#18 2017-03-15 23:07:42

Re: File viewing compatibility

#19 2017-03-15 23:34:34

Re: File viewing compatibility

#20 2017-03-15 23:42:11

Re: File viewing compatibility

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