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#1 2020-02-10 16:47:42

blind_babe15
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From: Fl
Joined: 2017-05-16
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Error message when viewing video files

Hi all. If i click on a video file, I can't play it. All i see is an error message that says error loading source and the button is dimmed to play. I'm using a Mac with the latest 10.15.3 not in the beta cycle at the moment.

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#2 2020-02-10 21:11:37

ChiraBeats
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Joined: 2016-10-31
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Re: Error message when viewing video files

Hm, I don't have any macOS devices handy but let me see if I can get something together. Is this on Safari?

EDIT: Got set up, seeing the same problem. Trying to look into it but all Safari isn't telling me *why* it's refusing to play the video. It properly loads the first chunk of video then gives up. Going to do some research, but it's odd.

Last edited by ChiraBeats (2020-02-11 01:01:49)

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#3 2020-02-11 01:43:59

ChiraBeats
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Joined: 2016-10-31
Posts: 480
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Re: Error message when viewing video files

Should be all fixed up! Hopefully you should see the change immediately but it could take up to 24 hours before your browser notices the fix.

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#4 2020-02-11 08:17:42

blind_babe15
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From: Fl
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Re: Error message when viewing video files

Hi. Thank you so much for fixing that. I appreciate it. :) Have a good one. Besides, not that the video quality matters, cuz of the whole nonworking eyeballs thing but... ;)

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